Microsoft Office Programming
Networking
Database Design
IT Product Sourcing
Maintenance Contracts
Emergency Callouts
Telephone Support
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Microsoft
Office Programming
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If you
use more than one Microsoft Office Application there
is a good chance that your workflow could be
assisted with VBA ( Visual Basic for Applications )
programming to automate some of your daily MS Office
tasks:
Say for example you repeatedly
open up an Excel spreadsheet to find similar
information - eg a daily total - to copy and
paste into a Word document, then it could be
possible to extract that information using a custom
programmed dialogue box in Word that would read the
required information from the Excel spreadsheet at
the click of a button - without you needing to open
the spreadsheet - and then paste the data at your
cursor position in the Word document.
Another example could be that
you frequently save word documents into a business
directory, with incrementally changing file names,
Word could be programmed to have one or more
additional Save options on its menu and/or toolbar
for different locations and further more to
automatically generate file names for the document
being saved.
Repetitive manual computing
tasks use up valuable human resources and can often
be easily automated through VBA programming. |
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Networking
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Peer-to-Peer and Domain based
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Wired and Wireless
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Network Printing
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File Sharing and Access Policies
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Network design and installation
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Troubleshooting
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Security
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Internet Access
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Health Check
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Maintenance
Whether you have a small peer-to-peer office network
or a larger domain based network, providing your
network is Microsoft Windows based I can diagnose
and repair any problems. For low bandwidth
requirements a wireless solution is often most
convenient, often a combination of wired and
wireless networking is the best option.
Contact me to discuss your networking requiremtents. |
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Database Design
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MS
Access - design and customisation
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MS
Access Forms - sophisticated data entry and
retrieval
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MS
Access Reporting
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MySQL, Microsoft SQL Server, Postgres, Oracle
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ANSI SQL query design
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Visual Basic database application development
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Apache and PHP based internet database application
development
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Maintenance and Support Contracts
Expert
in MS Access and competent in any relational
database. If you need your database extended,
more features for data access and reporting, or if
you need a stock keeping and order management system
built from scratch I can help.
Do you have a bespoke database
and the designer is no longer available for support?
Contact me and I may be able to resurrect a
failing database system, or at least transfer the
data cost effectively to your new system.
I also provide maintenance and
support contracts for database systems, which
include a fast response emergency callout service.
Additionally for peace of mind I can compile a
detailed technical database analysis and / or user
manual. |
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IT Product Sourcing
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IT
needs assessment
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Market research for the best products
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Installation and Training
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Telephone and Onsite IT Support Contracts
If you
are looking to purchase some cutting edge IT
hardware to upgrade your IT Systems it can be
difficult to find up to the minute reviews and to
make informed decisions in selected the product(s)
to meet your IT needs.
I can take the strain out of
sourcing new IT products and hunt out the best
products for your budget and requirements, enabling
you to make a straightforward and informed decision.
I also offer IT support
contracts for telephone and onsite support with fast
response emergency
callouts. |
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Maintenance Contracts
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Monthly, Quarterly,
Bi-Annual and Annual
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PC and Network
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Selected IT
Peripherals
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Database and Software
Systems
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Backup Systems
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Email and Internet
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Security
Looking after your IT Infrastructure with regular
maintenance checks can help prevent serious
disruption to your business.
Keeping your PC's free from malicious software and
ensuring that your data backup systems are
operational and effective are two key maintenance
requirements.
Other important services include PC health checks
for warning signs of potential hardware failure.
Overhauling spam filters for email, and checking the
status of any database systems and key software
applications.
I offer a range of maintenance contracts which can
also include optional
telephone support and
emergency callout
services. Each maintenance contract is
specific to each business, generally speaking though
I am able to discount my standard rate of £30 per
hour by a percentage relating to the amount of
regular onsite maintenance required.
Customers who have a maintenance contract with me
are also entitled to cost reductions on any services
I provide outwith the scope of the maintenance
contract.
Broadly speaking I offer Bronze, Silver and Gold
maintenance contracts which represent the amount of
time required on each maintenance visit to perform
the required health checks on all your IT systems.
Further to this there are the optional telephone and
emergency callout support options which are provided
at a fixed subscription rate. |
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Emergency Callouts
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Normally Same Day
Response
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Guaranteed Response
within 24 hours
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Emergency Callout Fee
of £20 waived for Maintenance Contract
Customers
If your IT systems have packed in and you need a
fast effective response call me on my mobile ( 07787
517378 ) stating that you are requesting an
emergency callout, if you have to leave a message
then I will return your call as soon as possible.
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Telephone Support
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Annual Telephone Support Registration: £10*
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Common PC Problems Solved Over the Telephone
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Step by Step Instructions
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Callback Service for More Difficult Problems
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Telephone Support
Registration is included free in all Maintenance
Packages.
Tired of spending hours
trawling through call centre menus only to end up
speaking to someone who can't help you with your
problem? Many common PC problems can be solved
over the telephone.
*Your £10 registration fee
covers your first half hour of support and entitles
you to a discounted rate of £20 per hour for
telephone support throughout the year. Charges
are calculated on a 35p per minute basis. |
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